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Frequently Asked Questions
This page provides general information about ordering, shipping, returns, and shopping with Holdingtax.
Where is Holdingtax located?
Holdingtax operates as an independent online retailer serving customers in the United States. Our registered business address is 3241 SW 84 Ct, Miami, FL 33155, United States.
How long does order processing take?
Order processing times are estimates only. Most orders are prepared for shipment within approximately 1–2 business days, excluding weekends and holidays. Actual processing time may vary.
How long does shipping take?
After dispatch, standard delivery within the United States generally takes 2–5 business days based on carrier estimates. Delivery times may vary due to destination, carrier operations, weather conditions, or other factors beyond our control.
Will I receive a tracking number?
When available, tracking information is sent by email after your order has been dispatched. Tracking updates may take up to 24 hours to appear.
What is your return and refund policy?
Return eligibility, timelines, and refund conditions are described in our Refund & Returns Policy . Please review that page for complete details.
What payment methods are accepted?
We accept payment methods made available at checkout through trusted third-party payment providers. Accepted options may vary depending on location and eligibility.
How can I contact customer support?
You may contact our support team by email at help@holdingtax.com . Support hours are Monday – Saturday, 8:00 AM – 7:00 PM (EST).
How is my personal information handled?
Personal information is handled in accordance with our Privacy Policy , which explains how data is collected, used, and protected.
This FAQ is provided for general informational purposes only and does not replace
the official policies published on our website.
For specific questions, please contact help@holdingtax.com.