Refund and Returns Policy
Return & Refund Policy
Last Updated: February 27, 2026
At Holdingtax, we stand behind the quality of our apparel. If your purchase doesn’t meet your expectations, our company offers a straightforward return process designed to protect your investment.
1. Return Window & Eligibility
60-Day Satisfaction Guarantee
You have 60 calendar days from the date of delivery to initiate a return request.
Eligibility Requirements:
To qualify for a full refund, items must be returned in their original condition:
- Unworn & Unwashed: Items must not show signs of wear or laundering.
- Original Tags: All company and manufacturer tags must remain attached.
- Safe Packaging: Items should be returned in original packaging whenever possible.
Hygiene & Safety Note:
Our company cannot accept returns for items that have been altered, smell of perfume/smoke, or show visible customer-inflicted damage.
2. How to Start a Return
To ensure your refund is processed accurately, do not send items back without authorization. Please follow these steps:
Email help@holdingtax.com with your order number and the reason for the return.
Our company will provide a Return Authorization (RMA) and a prepaid shipping label.
Include the RMA inside the box and attach our prepaid label to the exterior.
Deliver the package to the designated carrier (USPS/UPS) and keep your drop-off receipt.
3. Free Return Shipping
Our company provides complimentary return shipping labels for all domestic U.S. returns. While the original shipping fee ($6.99) is non-refundable, you will never pay out-of-pocket to send items back to us.
4. Return Center Address
Holdingtax Returns Dept.
208 Travers Stake Trail
Elgin, TX 78621
United States
5. Processing Timeline
| Stage | Timeframe | Action |
|---|---|---|
| Inspection | 1-3 Business Days | Quality check at our Texas hub. |
| Approval | Instant | Notification email sent to you. |
| Bank Processing | 5-10 Business Days | Funds return to original payment method. |
6. Damaged or Incorrect Items
If your order arrives damaged or we sent the wrong item, our company takes full responsibility. Please notify us within 7 days of delivery with photos of the issue. We will provide a priority replacement or a 100% refund (including original shipping costs) at no cost to you.
Questions About a Return?
Our company support team is available to assist you Monday through Saturday.
Email: help@holdingtax.com
Owner: Benjamin Williams | Operating from Elgin, Texas