Thank you for shopping at Holdingtax. This Refund & Returns Policy explains the conditions under which returns and refunds may be requested, how refunds are processed, and important information customers should review before making a purchase.

All return and refund requests are subject to review in accordance with this policy.

1. Overview

Eligible items may be returned within 60 days of delivery for a refund to the original payment method, subject to the conditions outlined below.

• Return requests must be submitted within 60 days of delivery
• Refunds are processed after the returned item has been received and reviewed
• Approved refunds are issued within up to 10 business days

This policy should be reviewed together with our Shipping & Delivery Policy and product descriptions.

2. Return Eligibility

To be eligible for a return, items must meet the following conditions:

• Returned within 60 days of delivery
• Unused, unworn, and unwashed
• Free from stains, odors, or damage not caused during transit
• With original tags and packaging (when applicable)
• Accompanied by valid proof of purchase

Items that may qualify for return upon review include:

• Incorrect item received
• Item damaged during transit
• Manufacturing or production defects

Returns requested due to customer preference (such as style or size selection) may also be accepted if eligibility requirements are met.

3. Return Fees

Holdingtax does not charge additional return handling or restocking fees for eligible returns.

Original shipping charges and optional shipping upgrades are non-refundable unless otherwise required by applicable law.

4. How to Start a Return

To request a return, please contact our support team at help@holdingtax.com.

Please include the following information:

• Full name used on the order
• Order number
• Reason for the return request
• Photos or videos if the item is damaged or incorrect

Support inquiries are handled Monday – Saturday, 8:00 AM – 7:00 PM (EST).

5. Return & Refund Timeline

• Return request window: Up to 60 days from delivery
• Inspection period: 1–3 business days after item receipt
• Refund processing: Up to 10 business days after approval

6. Refund Details

Approved refunds are issued to the original payment method used at checkout.

Refund amounts are based on the returned item’s purchase price, excluding original shipping fees or optional shipping upgrades, unless otherwise required by law.

7. Exchanges

We do not offer direct exchanges. Customers may return an eligible item and place a new order for a replacement product.

8. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us with your order number and supporting photos or videos.

Resolution options are determined after review and may include a replacement or refund.

9. Non-Returnable Items

• Items showing significant wear, alteration, or misuse
• Items without original tags or packaging (when applicable)
• Final-sale items clearly marked as non-returnable at purchase

10. Missing or Delayed Refunds

If a refund has not appeared after processing:

• Check your bank or card account
• Contact your payment provider
• Allow additional processing time

For further assistance, contact help@holdingtax.com.

11. Our Commitment to Customers

• Clear return conditions
• Published timelines
• Consistent policy application
• Accessible customer support

Contact Information
Customer Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)
Email: help@holdingtax.com
Address: 3241 SW 84 Ct, Miami, FL 33155, United States