Return & Refund Policy

Effective Date: July 13, 2026

At Holdingtax, we want you to shop with confidence. This Return & Refund Policy explains the eligibility requirements, return process, refund timeline, and customer responsibilities for purchases made through holdingtax.com. We are committed to providing a fair, transparent, and easy-to-understand return experience.

Summary

• Returns are accepted within 60 calendar days after delivery.
• Refunds are processed within 7 business days after the returned item has been received and approved.
• Free return shipping for approved returns.
• A prepaid return shipping label will be emailed after the return request is approved.
• Customers download and print the return label before shipping the item.
• No restocking or storage fees.
• Items must be returned in accordance with the eligibility requirements described below.
• Refunds are issued to the original payment method used for the purchase.

Return Eligibility

You may request a return within 60 calendar days from the date your order is marked as delivered.

To qualify for a return, the item should meet the following conditions whenever reasonably possible:

• Returned within the 60-day return period.
• Returned with all original parts and accessories, if applicable.
• Free from intentional damage or misuse.
• Properly packaged to prevent damage during return shipping.

We reserve the right to inspect all returned items before approving a refund.

Products Covered

This Return & Refund Policy applies to products sold by Holdingtax, including:

• T-Shirts
• Hoodies
• Mugs

How to Request a Return

To begin a return, please contact our Customer Support team.

Please include:

• Order number
• Customer name
• Email address used for the order
• Reason for the return
• Photos (if the item is damaged, defective, or incorrect)

Our team will review your request and provide instructions.

Return Approval

If your return request is approved:

• A prepaid return shipping label will be sent to your email address.
• You can download and print the label.
• Securely package the item.
• Attach the provided label to the package.
• Drop the package off with the designated shipping carrier.

There is no charge for the approved return shipping label.

Return Shipping Cost

No shipping charges will be deducted from your refund for approved returns.

Storage Fees

Holdingtax does not charge storage fees for approved returns.

Inspection of Returned Items

After your returned package arrives, our team will inspect the item to verify:

• The correct item was returned.
• The return request meets the policy requirements.
• The item has not been intentionally damaged.
• The return complies with this policy.

Inspection typically begins shortly after the returned package is received.

Refund Process

Once your return has been inspected and approved, your refund will be processed.

Refunds are issued within 7 business days after return approval.

Refunds are sent to the original payment method used for the purchase.

Depending on your financial institution or payment provider, additional processing time may be required before the funds appear in your account.

Refund Method

Refunds are returned using the same payment method used for the original purchase whenever possible.

Examples include:

• Credit Card
• Debit Card
• PayPal

We do not issue cash refunds for online purchases.

Shipping Charges

If a return is approved under this policy:

• Return shipping is free.
• No return shipping costs will be deducted from the refund.
• No storage fees apply.
• No hidden administrative fees apply.

Any original shipping charges paid at checkout may be refunded when required by applicable law or when the return results from our error, such as sending an incorrect or defective item.

Damaged, Defective, or Incorrect Items

If you receive:

• A damaged item,
• A defective product,
• The wrong product,
• An item that differs significantly from your order,

please contact us as soon as possible after delivery.

To help us resolve the issue quickly, please provide:

• Your order number.
• A description of the issue.
• Clear photographs of the product and packaging, when applicable.

We will review the situation and provide an appropriate resolution, which may include a replacement, exchange, or refund.

Exchanges

If you wish to exchange an eligible item, please contact our Customer Support team.

If the requested replacement is available, we will provide instructions for completing the exchange.

If the requested replacement is unavailable, a refund may be issued instead.

Non-Returnable Situations

A return request may be declined if:

• The request is submitted after the 60-day return period.
• The returned item is not the product originally purchased.
• The item has been intentionally damaged or altered after delivery.
• The return is fraudulent or violates applicable law.

Nothing in this policy limits any consumer rights provided under applicable law.

Return Example

Example 1

A customer purchases a hoodie and receives it on June 1.

The customer requests a return on June 25 because they changed their mind.

The request falls within the 60-day return period.

After approval, Holdingtax emails a prepaid return shipping label. The customer prints the label, ships the item back at no cost, and receives a refund within 7 business days after the returned item passes inspection.

Customer Responsibilities

Customers are responsible for:

• Submitting return requests within the allowed return period.
• Providing accurate order information.
• Packaging returned items securely.
• Using the approved prepaid return shipping label provided by Holdingtax.

Contact Information

Holdingtax

Website: holdingtax.com

Address:
497 Winchester Ave
New Haven, CT 06511-1919
United States

Email: support@holdingtax.com

Customer Support Hours:

Monday – Saturday

8:00 AM – 7:00 PM Eastern Time (ET)

Changes to This Policy

Holdingtax may update this Return & Refund Policy from time to time to reflect operational, legal, or regulatory changes.

The latest version will always be published on this page and becomes effective immediately upon publication.